Refund & Return Policy

Refund & Return Policy

At Zaiqa e Khas, your satisfaction is our top priority. If you’re not completely happy with your purchase, you can request a return or exchange within 7 days of receiving your order.

Return Eligibility

To qualify for a return:

  • Items must be unused, unopened, and in their original packaging.

  • A valid proof of purchase (order confirmation or receipt) is required.

  • Return requests must be made within 7 days of delivery.

How to Request a Return

To initiate a return, please contact our customer support team with your order number and the reason for return.
Once your request is approved, we will provide clear step-by-step instructions to complete the return process.

Refund Process

  • After receiving and inspecting the returned item, we will process your refund using the original payment method.

  • Please allow 3–7 business days for the refund to reflect in your account after approval.

Your trust means everything to us — and we’re committed to making your experience with Zaiqa e Khas smooth, fair, and reliable.